Toll free numbers are very popular to consumers like me because of the fact that we don't have to spend anything when we call a specific company. The best part is, we can call them as many times as we can, and the company is paying for it.
Everyone becomes a consumer at some point in our complicated lives. We have the same experiences when it comes to buying products and services. We may get disgruntled at times with a specific product or service, get perplexed on how to use a product or we may just want to know more about a particular product or services.
When we are having these issues and troubles, what do we do? Instinctually, we will contact the company or their customer service department and raise our query, concern or whatnots - basically contact their toll free number, right? Wouldn't it be very tiresome for us if we have to memorize a lot of numbers if we have varying concerns?
For instance, if our concern is about "how to use a product", we have to call a certain number, or if our concern is about billing then we have to call another number. Wouldn't it be confusing to memorize a lot of different numbers? It's not only time consuming but it's also frustrating on our part - consumers part that is.
Toll free numbers are the best reward a company can give to its target consumers. Why? Because they are easily remembered, like vanity numbers for example, where in we don't have to memorize a number, we just have to remember the name of the company or anything of that sort.
Companies who get vanity numbers, more often than not, receive more consumer response than companies who don't have the former. Being a consumer, I feel that companies give me more importance by making use of these vanity numbers. It just means that they care for their consumers.
Everyone becomes a consumer at some point in our complicated lives. We have the same experiences when it comes to buying products and services. We may get disgruntled at times with a specific product or service, get perplexed on how to use a product or we may just want to know more about a particular product or services.
When we are having these issues and troubles, what do we do? Instinctually, we will contact the company or their customer service department and raise our query, concern or whatnots - basically contact their toll free number, right? Wouldn't it be very tiresome for us if we have to memorize a lot of numbers if we have varying concerns?
For instance, if our concern is about "how to use a product", we have to call a certain number, or if our concern is about billing then we have to call another number. Wouldn't it be confusing to memorize a lot of different numbers? It's not only time consuming but it's also frustrating on our part - consumers part that is.
Toll free numbers are the best reward a company can give to its target consumers. Why? Because they are easily remembered, like vanity numbers for example, where in we don't have to memorize a number, we just have to remember the name of the company or anything of that sort.
Companies who get vanity numbers, more often than not, receive more consumer response than companies who don't have the former. Being a consumer, I feel that companies give me more importance by making use of these vanity numbers. It just means that they care for their consumers.
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In conclusion, companies get a vanity number because they know that consumers, like me, love them for the simple reason, which is in the phrase itself, that they are toll free. Everyone loves anything that's free, right?
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