It's given - the spa is a big industry and is still expanding. And there's no stopping it. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, describing some interesting craze for spas in 2010:
Customer Service. Great customer service is always the best! You could apply the most expensive spa treatment, but when the client isn't satisfied with her spa experience, it's equivalent to nothing. "In fact, 87 percent of ISPA member spas are using customer feedback mechanisms to ensure they're exceeding consumers' needs..." Spas must embrace better ways then to hand the clients a more gratifying spa experience.
Spa Sampling Menus. This is a strategic way to let spa clients get a sort of "preview" of the several treatments that they're considering.
Spa Partnerships. This allows spas to broaden their reach by forming partnerships with local businesses that may also gain from them. In this way, spas are able to advance their business and grow the number of clients by taking the spa closer to the clients. Several strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn't love a bargain?
Social Media. From tweeting to blogging, and everything in between, it's estimated that in 2010 social media will carry on being powerful in helping spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very common, but teasing option like this can surely grow the number of spa visits. This simply means making that spare time at the spa to get some forty winks while savoring a restful massage. Or quite more appealing is to just book a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a lot of greater things to be excited to for your 2010 spa visits.
Customer Service. Great customer service is always the best! You could apply the most expensive spa treatment, but when the client isn't satisfied with her spa experience, it's equivalent to nothing. "In fact, 87 percent of ISPA member spas are using customer feedback mechanisms to ensure they're exceeding consumers' needs..." Spas must embrace better ways then to hand the clients a more gratifying spa experience.
Spa Sampling Menus. This is a strategic way to let spa clients get a sort of "preview" of the several treatments that they're considering.
Spa Partnerships. This allows spas to broaden their reach by forming partnerships with local businesses that may also gain from them. In this way, spas are able to advance their business and grow the number of clients by taking the spa closer to the clients. Several strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn't love a bargain?
Social Media. From tweeting to blogging, and everything in between, it's estimated that in 2010 social media will carry on being powerful in helping spa-goers make decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very common, but teasing option like this can surely grow the number of spa visits. This simply means making that spare time at the spa to get some forty winks while savoring a restful massage. Or quite more appealing is to just book a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a lot of greater things to be excited to for your 2010 spa visits.
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